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FAQs


If you’re here because you need some help or info on being a host, receiving your party pack or who we are, you can find all the answers to the most frequently asked questions below

Being a host

Q : Do I need to pay anything to host a Come Round party?

A : No. We send party hosts completely free of charge to their door-steps a lovely party pack full of goodies for hosts to share with their party guests. Each Come Round party has a different party pack and unless Come Round is providing party snacks, drinks and decorations, then this is something that party hosts may need to pay for (depending, of course, on how generous a party host you are!).

Q : What’s the catch?

A : All we ask of Come Round partygoers is that.., – you all have a good time (obviously). – you talk, talk and talk about the party to as many people as possible both before and after the party – online and in the real world! – you answer some post-party questions which we’ll email to you shortly after the party. That’s all – there’s no catch!

Q : Will Come Round pay me back my expenses for putting on a party?

A : Sorry, no. We’ll get you on your way with a great party pack for you and your guests. However, you may need to buy snacks, drinks, decorations and other party bits n pieces.

Q : How old do I need to be to host a Come Round party?

A : You need to be over 18. If you are under 18 but over 13 years old, then you must get the permission of your parents or guardians before applying to host a Come Round party.

Q : Do you ever run parties for under 13 year olds?

A : Yes we do. And in those circumstances, anyone under 13 years old is required to give us the telephone number of their parent or guardian when applying to host a Come Round party. Come Round will then telephone all under 13 year olds’ parents or guardians and as such under 13s will only be considered as party hosts once Come Round has obtained verbal telephone permission from their parents or guardians. The parents or guardians of under 13 year old hosts are also responsible for obtaining the permission from the parents or guardians of any invited party guests who are under 13 years old.

Q : How do you pick who gets to host a Come Round party?

A : We need to match the right party hosts to the requirements of our clients (i.e. the lovely people who are supplying all the free party packs). For example, if they tell us they just want female hosts, then sorry lads – better luck next time!

Q : How do I know I’ve been chosen to host? Will I receive an email if I’ve not been chosen to host?

A : If you’ve been chosen to host you’ll receive an email from us giving you the good news and asking you to invite your guests through our private invitation system. Often those pesky junk mail filters put our emails in your junk mail folders, so do check in there to see if you’ve been picked. If you don’t receive an email from us, it means that sadly you’ve not been picked to host this time round.

Q : I’ve deleted the email you sent me telling me I’ve been picked to host a Come Round party. Can you re-send it to me?

A : Yes, send us an email to support@comeround.com and we should be able to re-send you that email.

Inviting Guests

Q : How many people do I need to invite?

A : Unless we state otherwise, there should be 10 of you at each party (i.e. you + 9 friends).

Q : Can I invite more people than the required number?

A : Yes – if you’ve got the space! However, bear in mind that there may not be enough goodies inside your Come Round party pack to go around if you invite too many people.

Q : What if I haven’t invited enough guests?

A : It could be that you won’t be able to host a party. The reason for this is that all the party packs are provided free of charge by our partners. Understandably, they are only happy to let this happen if they know that enough people will be at the parties.

Q : How do I invite my guests?

A : Guests can only be invited through Come Round’s private invitation system. If you are picked to host a party, we’ll email you a link through which you can start inviting your guests. You can only invite your guests through that link – that way we can see how many people are coming to each party.

Q : What if my guests don’t have email addresses?

A : Then please email us at support@comeround.com

Q : Will Come Round be telling the whole world that I’m having a party and revealing my name and address?

A : Absolutely not! All we do is send a private email to the guests you want to invite to your party.

Q : Who will see the address where my party is held?

A : Only the guests you’ve invited and our delivery company we use to deliver you your party pack.

Q : How old do I need to be to be a guest at a Come Round party?

A : You need to be over 18. If you are under 18 but over 13 years old, then you must get the permission of your parents or guardians before attending a Come Round party.

Q : Can I include my own personal message on the invitation which is sent to my party guests?

A : Yes, you can. There is a text box where you can add your own message.

Q : My guests are saying they aren’t receiving their invitations. How do I help them?

A : First off, tell them to check their junk mail folders just in case their invitation is lurking in there. If that doesn’t work, please email us at support@comeround.com

Q : Do I need to invite all my guests in one go or can I come back and invite them one by one on different dates?

A : You can come back and invite your guests at different times if you like. Just keep using the link we emailed you, which will bring up the page from which you can invite your guests.

Q : Do I need to have invited the required number of guests by a certain date?

A : Yes, in the email we send you telling you you’ve been picked to be a party host, we will also notify you of the date by which you need to have invited all your guests.

The Party

Q : Can I choose where to host a Come Round party?

A : Typically Come Round parties take place in people’s homes. It is absolutely crucial that party hosts get permission from that home-owner(s) before applying to be a party host. Without that permission, you cannot host – sorry.

Q : Is there a particular date I need to hold my party on?

A : Yes, all parties must be held on the date advertised by Come Round. That’s how we get the nation partying all at the same time! This is important.

Q : I’ve been chosen to host a party but can no longer make it on the required party date. Can I reschedule the party?

A : Yes you can reschedule. We understand that life can be unpredictable. Just make sure you tell your guests of the new party date! And please make sure that it’s as close to the original party date as possible, otherwise you’ll feel a bit left out when the rest of the country is partying and talking about their parties!

Q : Does it matter what time I host my party?

A : It’s up to you and your guests unless we tell you that your party should be at a specific time of day.

Q : How long should my party last?

A : As long as you want!

Q : What am I supposed to do at a Come Round party?

A : Have a good time (obviously). We’ll also include some suggestions for party activities and there’s usually some really exciting party competitions for the day where you and your party can win fab prizes.

The Party Pack

Q : When will my party pack arrive?

A : Typically a few days before the party date.

Q : How will my party pack be delivered?

A : We tend to use Royal Mail Recorded delivery, so we can track the whereabouts of all the party packs.

Q : What if I’m not at home when my party pack is delivered?

A : There should be a delivery card through your letterbox, so you can contact our delivery company and re-arrange delivery.

Q : Can I have my party pack delivered to my work address?

A : Yes, as long as we haven’t already sent it out to the address you gave us when you registered to be a host. Just email us at support@comeround.com

Q : What will be inside each Come Round party pack?

A : It really depends, but we will always include goodies that relate to the party theme, some of which may be exclusive to Come Round partygoers. Plus we may include products or promotional material from relevant third party brands.

Still Need Help?


Got a comment, suggestion or need some support? Drop us a line with the form below or at support@comeround.com and we’ll get back to you as soon as we can.

Please include:

  • Your name
  • A contact phone number and when’s best to reach you
  • Which party you are enquiring about
  • Details of your enquiry (comment, suggestion, technical problem with sign up/the website/missing items/missing party pack/etc…)

 

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